Working Student - Customer Care (f/m/d)

At Instagrid, you are part of the clean-tech revolution by bringing pure energy into your region, helping professional workers transitioning away from combustion generators and making it possible for them to experience a safe, efficient, clean and silent energy solution.

Your Mission

Instagrid builds portable battery power systems for trades and pros.

Our Pilot Fleet is how customers try them out before they buy.

As a Working Student in Customer Care, you keep that fleet running.

You handle demo requests, shipments, returns, check-ups, service and upgrades, and you support the team with everyday tickets and Salesforce-based Order-to-Cash processes.

You’ve done a great job when demo units are ready whenever Sales needs them, turnaround times stay short, the pool data in Salesforce and NetSuite is accurate, and our monthly fleet analytics give Customer Care and Sales leads a clear view of utilization and demo-to-order conversion.

Your Impact

Your Benefits

This is Instagrid

Pure instant power.

Anywhere.

We have created the world’s most advanced portable power supplies, bringing freedom to the way our customers work.

With you we want to shape a world where advanced technology meets environmental responsibility and create lasting impact.

Driven by our curiosity and the desire to leave tomorrow's world cleaner than we found it yesterday.

Join us in transitioning away from combustion generators to a cleaner alternative for fast, measurable, and real outcomes.

What we’ve achieved so far is just the beginning.