Engineering Manager (all genders)

Our north star is agentic incident response: only paging engineers when an issue cannot be resolved automatically, and briefing them instantly with pre-validated root-cause analysis when they are paged. Achieving this requires a consolidated, high-quality telemetry stack — and that is what your team builds.

As an Engineering Manager, you will lead a team of ~10 software engineers owning Zalando's Observability platform — the infrastructure that our entire engineering organisation of hundreds of teams depends on to understand, operate, and improve their systems. This is a role with unusual leverage: a focused team, a platform used at company scale, and a clear strategic direction that is ready to be executed. The EM who takes this role will shape how the team works, what it prioritises, and how it shows up for its customers — there is real room to leave a mark.

You will lead the consolidation of our observability tooling onto Dash0 as our unified platform for metrics, traces, logs, and SLOs, while owning the Observability SDKs used by every engineering team at Zalando to instrument their services. You will also drive the evolution of our incident management tooling through the OpsGenie end-of-life and into a modern, AI-integrated platform. Across all of this, your team operates with a platform mindset: the goal is always to reduce the cognitive load on our customers — the engineers building Zalando's products — not to add to it.

Find out more about our Software Engineering team: https://jobs.zalando.com/en/what-we-do/software-engineering

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.