AI Engineer - Operations & Process Intern (m/f/d)*

Munich Re / ERGO•Technology

MünchenPraktikumVor Ortvor 6 Tagen

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📄Stellenbeschreibung

The IAM Products & Solutions team is part of the Corporate Functions Tower within Munich Re Group Technology.

We deliver Identity & Access Management (IAM) products and services that enable secure access, operational excellence, digital transformation, and innovation across Munich Re's global technology landscape.

As part of our AI and automation journey, we are looking for a technically strong and highly motivated intern who is passionate about Artificial Intelligence, Agentic AI, automation, and operational excellence.

In this role, you will support our IAM Operations team by identifying automation opportunities, developing AI-powered solutions and business agents, and optimizing service request, incident, and service delivery processes across a global enterprise environment.

Your Job

Analyze IAM operational processes, service requests, incidents, and recurring support activities to identify automation and optimization opportunities.

Design and develop AI-powered solutions, business agents, and automation use cases.

Develop Python-based prototypes and productivity solutions.

Develop and enhance Angular-based user interfaces for AI and operational use cases.

Build and integrate REST APIs and system interfaces.

Support the adoption of Microsoft Copilot, AI agents, and automation capabilities.

Create dashboards, reports, and operational insights.

Collaborate with IAM SMEs, engineers, architects, and business stakeholders.

Support continuous improvement initiatives to increase service quality, efficiency, and productivity.

Your Profile

Currently pursuing a degree in Artificial Intelligence, Computer Science, Software Engineering, Data Science, Information Systems, Business Informatics, or a related field.

Strong programming skills in Python and hands-on experience with Angular frontend development (mandatory).

Experience with REST APIs, Git/GitHub, system integrations, and modern web technologies, including TypeScript.

Good understanding of databases and SQL.

Experience with GitHub Copilot and AI-assisted development tools is advantageous.

Knowledge of AI, LLMs, Agentic AI, Prompt Engineering, and RAG concepts.

Familiarity with Microsoft 365, Copilot Studio, Power Platform, Power BI, or similar productivity and automation platforms.

Basic knowledge of Microsoft Azure and cloud-based technologies.

Strong interest in AI, automation, process optimization, operational excellence, and digital transformation.

Ability to translate business challenges into technology-driven solutions.

Strong analytical, problem-solving, communication, and collaboration skills.

Knowledge of Identity & Access Management (IAM) concepts is a plus.

Fluent in English; German is a plus.

Students from countries outside the EU require a German residence-/work permit. The first master's degree may not have been completed before/during the entire internship.

About us

As the world's leading reinsurance company with more than 16,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance.

By turning uncertainty into a manageable risk we enable fundamental change.

Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.

Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.

Sounds like you? Push boundaries with us and be part of Munich Re. Our employees are our greatest strength. That’s why we offer them a wide range of benefits. You can find some examples below.

Unlock your potential

Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.

Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.

Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.

Münchener Rückversicherungs-Gesellschaft

Oksana Kern / Nina Hartmuth • Coordination Students Program

Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer. Severely disabled candidates will also be prioritised, if equally qualified.